Shipping

 

** COVID-19 UPDATE: Shippings are guaranteed in a slower pace with hygiene care.

What countries does She Is Rebel ship to?

We ship to the most countries in the world. Click here to see what countries we currently ship to. If your country is not listed, feel free to contact us! 

Where do you ship my order from?

Currently, all orders are dispatched from our warehouse in Zurich, Switzerland.

What is the shipping cost & time?

We offer standard shipping via our local shipping partner Swiss Post and express shipping via TNT Express.

Most of orders are shipped within 1 business days of your purchase (excluding weekends, European and Swiss holidays)Shipping times may vary depending on the destination country, but we work our hardest to get you your order as fast as possible. 

All orders are shipped carbon-neutral (green).


Green Shipping Cost Estimated time

Orders over €180 EUR:

Canada,

European Union,

Switzerland,

UK,

U.S.

Free

1-3 business days (European Union, Switzerland, UK)

 

6-10 business days (Canada, U.S.)

Orders below €180 EUR:

Canada,

European Union,

Switzerland,

UK,

U.S.

€8 EUR

1-3 business days (European Union, Switzerland, UK)

 

6-10 business days (Canada, U.S.)

Orders over €300 EUR:

Rest of the world

Free
8-14 business days

Orders below €300 EUR:

Rest of the world

€29 EUR
8-14 business days


Shipping costs are non-refundable, which includes package rejection upon arrival and/or failure to pay taxes and duties.

Do you offer express shipping?

Yes! We offer express shipping within Canada, European Union, Switzerland, U.S. and UK for 35 EUR at the checkout. If you're in Europe, you'll receive your order within same or next day. For other countries, it takes up to 3-4 business days.

What shipping options can I choose?

We offer shipping to your home or office address.

In case of shipping to an office address, depending on the building’s regulations you may need to visit the reception/lobby to receive your order.

Do you ship to P.O. boxes?

We do not ship to P.O. boxes.

How can I track my parcel?

As soon as your order is shipped, we send you a shipment confirmation email with the delivery information and a link to track your order online. 

You can track your order when you log in at Account. 

Do I pay taxes & duties?

All European Union Countries and Switzerland, the prices include taxes and duty fees and will not pay any additional fee upon arrival.

Outside of European Union and Switzerland, all taxes and duty fees are the customer's responsibility to pay and non-refundable. They are calculated based on the items ordered, the shipment destination and the value of your purchase. 

In the USA, for orders exceeding $800 USD, import duties may be applied.

For more accurate information, please check with your local Customs Office. 

How can I pay taxes & duties?

Once the parcel has entered in your country, the importing taxes and duties will be calculated by Customs Office. The carrier will collect the additional fees before handing over your order at your delivery address.

 

For any questions, contact our customer service: hello@sheisrebel.com